S6E13: 5 Culture Strategies for Building a Flourishing Workplace

Are you ready to lead your team into the exciting times just ahead? Mark Heffentrager, Director of Eagle Lake Camps, a ministry of The Navigators, had his ministry crushed by COVID. Most of our ministries and Christian camps have faced significant disruptions this past year. Yet, this leader still has excitement in his voice about this summer camp ministry; Mark highlights five culture strategies he and his leadership team have implemented to ensure the engagement and wellbeing of their staff. 

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In this episode:

• The challenges last year for Christian camps (03:20)
• Eagle Lake Camps' goal is to inspire Christ-centered love and commitment through counselor relationships in the midst of exciting outdoor experiences (05:59)
• The courageous adventure to value and respect your employees by asking them to give their honest feedback about their workplace (06:30)
• What was going on inside the culture of Eagle Lakes Camps when they first started to survey? (07:00)
• Being resistant after first to BCWI (07:09)
• The importance of nailing down core values (07:48)
• “Enthusiasm is Contagious” (08:42)
•  What was Eagle Lake Camp's biggest risk and greatest opportunity for choosing to survey? (09:46)
• "By asking our employees how they think we are doing, we are able to identify and address issues and continue to build a better workplace." (11:13)
• The best strategies and favorite stories of how Eagle Lake Camp's went from a critical moment to Flourishing culture (12:15)
• Having the right people in the right positions (12:37)
• Working with the younger generations (12:50)
• Incorporating our Core Values into everything we do (13:38)
• Allowing ‘fun’ breaks (14:37)
• Encouraging personal and professional growth (investing in our staff) (14:06)
• "Young people are not going to ruin our world." (17:57)
• A key to make your workplace culture healthier and make your leaders and their teams more effective (20:39)
• "Helping our staff find better balance in their work and personal lives."(23:38)
• A favorite story of where Christ-centered love and commitment have become infectious in Eagle Lake Camp (26:01)
• The importance of closing the loop on communication (30:07)
• Was it helpful to survey your staff in the midst of COVID? (32:01)
• Traction: Entrepreneurial Operating System (35:21)

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Read a complete, word-for-word transcript of the episode.

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