Thanks for joining us on Season 5 of The Flourishing Culture Podcast, brought to you by The Best Christian Workplaces Institute. You’ll learn how to build a flourishing workplace culture that drives the ministry impact of your organization, your church, or your company brought to you by the Best Christian Workplaces Institute. Now here’s your host, BCWI CEO, Al Lopus.
Do you wish you could make your staff feel more truly appreciated, reduce staff turnover, increase loyalty, even reduce cynicism, and make a more positive work environment? If so, then today’s episode is for you.
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Dr. Paul White, Ph.D., is co-author, along with Gary Chapman, of the book, The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. The book is based on the #1 New York Times Bestseller, The 5 Love Languages which has sold 9 million copies, worldwide.
Dr. White is a psychologist, speaker, consultant, and author whose passion is “making work relationships work.” For over 20 years, he has assisted businesses, government agencies, schools, and non-profit agencies to build positive work cultures by discovering how to overcome the most common obstacles faced.
When people feel valued they stick around longer; turnover goes way down.”
In this episode, you’ll hear about:
- Dr. Paul’s first job (02:31)
- “70% of employees say they receive no praise or recognition at work” (04:12)
- 90% or more of companies and organizations have some form of employee recognition (04:36)
- 5 languages of appreciation in the workplace. The first language is words of affirmation (05:46)
- 46% of employees want to receive recognition through words (06:16)
- Be specific in what you’re communicating (06:30)
- The second language is quality time (06:39)
- The third language is acts of service (07:10)
- The fourth language is tangible gifts (07:55)
- The fifth language is physical touch (08:47)
- “Often Christian-based organizations are low on this” (12:08)
- Using the “honor chair” as a means of appreciation at work (15:57)
- “When people feel valued they stick around longer; turnover goes way down” (18:46)
- How to show appreciation even to difficult colleagues (21:59)
- Is it possible to reward an employee without spending a lot of money? (24:19)
- How do you prevent praising co-workers from backfiring on you? (26:50)
- The biggest challenge in having to communicate appreciation remotely (28:57)
- “You need to structure time to connect with people on a personal level” (29:46)
- What’s the most common, needless mistake a leader can make to not show true appreciation of others at work? (31:00)
- “We cannot underestimate the remote and virtual aspect of the workplace” (33:44)
Additional Resources
Buy a copy of Dr. Paul’s book The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
Download BCWI’s four-page guide for inspirational leadership in crisis for FREE.
Read the Transcript
Read a complete, word-for-word transcript of the episode here
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