S5E7: 5 Steps to Effectively Improve Your Workplace Culture

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In this episode:

• Humor is a way of connecting in the workplace and bringing lightness and energy to tasks (03:17)
• Discovering the value of healthy organizational culture (04:18)
• 2018 survey results showed a critical moment for the organization (4:39)
• Don't take your eyes off culture (05:05)
• Measurement is your friend (06:12)
• You can make a significant impact on culture in a short amount of time (06:19)
• When you give your people the chance, they will give you feedback (09:04)
• After receiving your results, what steps did you take to improve your culture? (12:00)
• 1. Communicate the results (12:35)
• 2. Put information in the hands of managers (12:45)
• 3. Look for those 2 -3 things we can do organizationally to intentionally build culture (13:01)
• 4. Keep telling the stories (13:15)
• 5. Re-take the survey (13:57)
• The importance of development goals (17:13)
• How to develop trust between leadership and employees (18:35)
• "As we worked on healthy communication, on accountability, on developing people – we’ve seen that trust build." (19:31)
• Openly sharing the survey results, even the uncomfortable parts (19:51)
• Prayer discernment to identify key areas that will make the most change (23:06)

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