Engaging the Field in Strategic Planning: A World Harvest Mission Case Study

When the new Director of Operations of a global missions organization decided to yield strategic goal setting to the six overseas area directors, he almost made a grown man cry—for good reason. Need: With “fresh eyes” for the strategic planning process, World Harvest Mission’s new Director of Operations, Marc Kyle, had a revelation: “After years…

How Transparent Relatinships Help Build Flourishing Cultures: A Church Web Works Case Study

Can you see how transparency and honesty changed this workplace for the better? True Story: It’s 2001, and you’re in a brisk start-up business, when suddenly your venture capital vanishes. Quicker than you can say “pink slip” you and your colleagues are jobless. That was the day Gavin Fysh and two fellow software engineers asked…

Building Leadership Cohesion For Change: An Apartment Life Case Study

Vision casting can light a fire, but the dream will smolder in a hurry unless . . . Need: The executive leadership at Apartment Life, a national faith-based organization that places CARES teams in apartment communities to build relationships and community with residents, had just unveiled a new organizational model to its staff in order…

Recognizing Great Staff By Giving Them “The Boot:” The Navigators Case Study

  The symbolic meaning of a hiking boot is changing the way employees of an international ministry see themselves, while steadily increasing the impact and effectiveness of their team. NEED: Gregg Elmendorf, the Director of Operations and Administration for The Navigators People Resources Team (PRT) will unabashedly tell you that the heart and soul of…

A Performance Review Program that Adds Up! A CapinCrouse Case Study

Can you afford to let your employees’ work suffer by ignoring regular performance reviews? Meet the organization that wisely said, “No.” Need: With 120 employees spread among four regions coast-to-coast, the public accounting firm CapinCrouse had a goal: to create a uniform evaluation process that could fulfill the firm’s dual-commitment to develop their employees’ professional…

Purposeful Goals, Relationships And Compensation Builds A Flourishing Culture

Fielder Church in Arlington TX is growing in joy and excitement among the staff and congregation. How do you recruit and retain the kind of stellar, gifted people that can make your ministry thrive? The answer, as one executive pastor discovered, may surprise you. Need: Four years ago, Fielder Church in Arlington, Texas was feeling…

Re-Energize Your Team By Implementing Creative Feedback Loops

Aware of morale issues among employees, families and students, plus declining enrollment several years ago, the two top leaders at Briarcrest Christian School in Memphis, Tennessee made a valuable discovery. . . . Need: “In a K-12 school like ours of more than 1,600 students from 1,000 families, served by 200 staff, you’re going to…

Building Trust Between Ministry Staff and Constituents Bears Fruit

What if you could increase the level of trust, openness and transparency both in your workplace and with your constituents, simultaneously—in the fun and sun of the great outdoors? Need: Alabama Baptist Children’s Homes & Family Ministries was facing three unique challenges at once: 1) meet the state requirements of training and equipping foster and…

Scorecards Focus Ministry With Encouragement and Accountability: A CCO Case Study

Have you ever asked yourself, “Is what I am doing helping me reach my goals?” Need: That’s what regional leaders with the Coalition for Christian Outreach often lived with, as ministry with college students can be a tough thing to measure. The CCO’s EVP, Vince Burens, Board Chair in waiting, Ken Smith, and a few…

How Silo-Busting Builds Unity at C&MA Headquarters

    How a siloed mentality between ministry teams was transformed into a unified approach that’s creating greater Kingdom impact. Problem: Personality-driven differences and a traditional structure had produced a climate in which the Web Office and the core Technology Group of The Christian and Missionary Alliance (C&MA) found collaboration challenging. Says CFO Ken Baldes,…