How a siloed mentality between ministry teams was transformed into a unified approach that’s creating greater Kingdom impact.
Personality-driven differences and a traditional structure had produced a climate in which the Web Office and the core Technology Group of The Christian and Missionary Alliance (C&MA) found collaboration challenging. Says CFO Ken Baldes, “What was at stake was nothing less than organizational alignment, clear communication and our ministry calling to faithfully support and serve our entire denomination.”
“We had to create a new common ground of understanding and organization by literally bringing both teams together, face-to-face.” Three essentials made it work:
Realize the urgency. “Even with harried schedules, both departments admitted, they didn’t have time not to meet weekly for two hours.”
Recognize individual strengths and weaknesses. “Over several months, a culture of honor evolved and translated into trustworthiness and high esteem for each other that, collectively, helped everyone.”
Rediscover our common goals. As siloed thinking gave way to shared, innovative ideas for working together, new effectiveness emerged.
“Because both departments now work collaboratively, we’ve seen night-and-day differences to better serve and support our constituent congregations. For example, each church used to submit its own statistics, which were compiled in our denomination’s annual report. Today, we’re able to feed back to each church up to 10 years of data to show trends in attendance, baptisms, conversions, missions, giving and other key areas that can help pastoral leadership and congregations better assess their spiritual health and vitality.”
Bottom line: “Collaborative cross-ministry teams now mean greater responsiveness and quicker turnarounds to solve problems. By creating a culture of trust, grace, excellence, innovation and alignment, we’re ‘living the call together’—and praising God for greater Kingdom impact.”
P.S. Today, more than 430,000 regularly gather to celebrate Jesus in multiple languages in more than 2,000 C&MA churches throughout the U.S., a 5 percent increase over the past 5 years.
Link, above: www.cmaalliance.org